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Service Manager

Job title: Service Manager
Contract type: Permanent
Location: Hertfordshire
Sector:
Salary: Basic to £64k+car+bonus
Reference: 3116
Contact name: Rob Bryan
Published: 28 days ago

Job description

Service Manager required!
Basic up to c£64k+car+bonus
Air Conditioning / HVAC background
Based in Hertfordshire

THE ROLE
* Managing a technical department, overseeing a team of service and commissioning engineers, technical helpdesk and warranty management.
* The role will include resource allocation, strategy on improving current processes, business planning, regular liaison with product partners and in-house development of staff, plus recruitment.
* Developing product training courses for engineers, through on-site delivery and via webinar/remote customer sessions.
* P&L responsible, you'll be providing financial and performance reports to make the division profitable and efficient to serve its customers.
* Ensuring all staff and division have access to technical product developments and technical information.

THE PERSON
* We are seeking management experience of running a technical and/or service team in an HVAC environment, ideally with experience of air conditioning systems.
* Comfortable and able with commercial management and financial reporting.
* Proven track record in developing a technical and service team. 
* Flexible approach to work, with travel to office/sites and to customer offices as required.

THE PACKAGE
A basic salary up to £64k, plus car/allowance.
Approx c£10k bonus and excellent benefits package.

THE LOCATION
A hybrid role, with a mix of office/home and sites as required.
Ideally located within commutable distance of Hertfordshire.

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