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Privacy Policy

Information collection and how we use it:

As the General Data Protection Regulation (GDPR), which will come into operation on 25 May 2018, our Privacy Policy will govern the way we process all personal data provided to us via the Thornhvac website. You are asked to please read this document carefully.

If you do not agree to our processing of your data in the manner outlined below, please do not submit any personal data to us. Thornhvac will ensure that the data you supply to us is processed fairly and lawfully, and with skill and care. We want to provide a safe and secure user experience for you as we take our responsibilities in respect of your Personal Data extremely seriously.

We want to maintain our business relationship, where you are a user of our website, a client or candidate. 

We will collect your Personal Data that you provide to us on our website for the purposes of providing you with services and or information, in order to facilitate the recruitment process. This data will include the information you supply to us on your CV (which would include, for example, name, address and qualifications). 

Your consent to us using the information provided by you (including, without limitation, sensitive personal data) is in order to facilitate the recruitment process on your behalf and in accordance with this Privacy Policy.  We will not sell, share, or rent this information to others.
We will only use your information to provide you with work finding services, which includes submitting your details forward to our client companies as being a suitable candidate for a job.
While we will not ordinarily seek any “sensitive personal data” (e.g. relating to health/disabilities, race/ethnicity, trade union membership, criminal convictions) from candidates, if you choose to provide any such data to us, you are giving us your explicit consent to the processing of such data in accordance with this Data Protection Policy.

Any changes to our Privacy Policy will be posted on the home page of this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If at any time we decide to use Personal Data in a manner significantly different from that stated in this Privacy Policy , or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

We will not send you unsolicited commercial communications or contact you for direct marketing purposes unless you have indicated that you are happy for us to do so. However, we will contact you where required for the proper performance of our obligations.
If we experience problems processing your application, your contact details will be used to contact you. 

Sharing your information:
We only allow access to your Personal Data to our staff and any prospective employers or clients for the purposes outlined above.  Prospective employers or clients may be located both in the European Union, and, where appropriate, following your requirements as indicated to us, outside the European Union. If we transfer your Personal Data outside the European Union in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this Privacy Policy.

We will also disclose your Personal Data if we believe in good faith that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law, by order of a court of competent jurisdiction, or in connection with legal proceedings.
We partner with other parties to provide specific services such as our Recruitment Software provider. 

Our PR consultancy organises our Best Company and Salary surveys.  We may share with them aggregated demographic information which is not linked to any personal information that can identify any individual.

Updating/correction of Personal Information:
We are required by law to hold your Personal Data for as long as is necessary to comply with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller. 

We will use reasonable endeavours to ensure that your Personal Data is maintained and up to date. However, you are under a duty to inform us of any and all changes to your Personal Data to ensure that it is kept up to date.

You have the right to access your Personal Data we hold on you at any time.  To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email helenthornhill@thornhvac.co.uk

After an appropriate period we will contact you and ask if you wish to have your Personal Data maintained on our database. If you do not indicate by signing onto the web site that you wish to have your details retained by Thornhvac then we archive your details.

Security:
Thornhvac and our partners take every precaution to protect our users’ information.  Our systems are password and firewalls protected. They have real time protection against viruses and other malicious software.  

Your Personal Data is held on secure servers hosted by our Internet Service Providers. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.  
In the event of a data breach you would be informed within 72 hours of any such event.

Cookies
We also collect information about the way jobseekers and visitors use our website in order to improve our services. We do not use information gained in a way that any individual can be identified, and only use it to understand our users better, and to determine aggregate trends, most popular pages, etc, for all the website’s users. 
We do not share this information outside Thornhvac and our advisors.

Sale of business:
We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of this Privacy Policy. We would take steps to ensure that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out. 

Thornhvac Limited is a company registered in England.
Registered number:2872227
VAT registered in the UK: 610 7002 03