The boss of ventilation manufacturer Nuaire has shared his thoughts on the results of our Best Ventilation Companies to Work For survey and the challenges involved in attracting and retaining the best talent. 

Nuaire employs 550 people worldwide, with over 400 of those based at its factory and offices in South Wales. The firm was one of the top performers in Thornhvac’s Best Ventilation Companies to Work For survey. Managing director Mark Huxtable agrees that product quality and innovation are a key factor in attracting good people.

With 100 per cent UK based manufacturing, and a ventilation heritage dating back to 1966, Nuaire is a prominent employer in the UK ventilation industry. Most of its staff are from the local community, which has been shaped by the firm’s presence over several decades.

Huxtable joined Nuaire in 1988 and has been responsible for introducing a strong personal development ethic.

“Because we require high calibre, knowledgeable staff, we believe in training up apprentices and junior staff members,” explains Huxtable.

“The challenge for any manufacturing company is retaining high calibre staff who are keen to fast-track their careers. Where possible we recruit and promote from within to ensure our best people have opportunities for lateral and vertical movement and progression.”

Huxtable believes investment has helped the business thrive through recession and is key to attracting both customers and good sales people.

“We don’t shy away from investment into new product development, our salesforce, our manufacturing facilities and in the latest technology, all of which help us deliver first class service to our customers.

“Through this long-term approach and investment in many facets of the business, Nuaire has attracted and retained a loyal, highly-skilled workforce which is the key attribute that often allows organisations to set themselves apart. We have recently refurbished our offices and named the meeting rooms after eight members of staff that have each served more than 40 years continuous service with the company.”

Huxtable is proud of the fact that there is a family feel to the business, despite its size and profitability.

“Many of our people have worked for the company for over 25 years, some as long as 40 years. Because so many have given decades of service to the company, the spirit of the company is one of solidarity, passion and loyalty. There is no blue-collar/white-collar divide.

“There is also plenty of potential for progression, and many of our senior people have worked in several departments of the company, which gives them invaluable experience and understanding of the business from all aspects. “

In keeping with the survey’s findings he believes Nuaire’s products are a major factor in attracting employees.

“We’re known for innovation and our customers are keen to know what’s next in the pipeline. There is a general buzz in the industry and in the trade press when we unveil a new, high-tech product innovation. That attracts new people to the company as they’re keen to be part of the buzz.”