What is an HVAC Service Supervisor?

What is an HVAC Service Supervisor?

10 Feb 13:00 by Jason Thornhill


There’s such a variety of HVAC jobs that we’re often asked for more details about them. So our series of blogs takes a look at the different roles available in the HVAC industry.

Here, we talk about the role of an HVAC service supervisor. For details of other jobs, see the links at the bottom of the page.

Job description

An HVAC service supervisor oversees a team of HVAC service engineers [hyperlink to previous blog about role of service engineers], supporting them in their work installing, maintaining and repairing HVAC units and systems.

Day-to-day activities

Daily tasks include timetabling and allocating jobs to service engineers through both the use of software and communication with teams. This involves prioritising and co-ordinating jobs, as well as rescheduling tasks in response to deadline changes.

A large part of the role is supervising and supporting HVAC service engineers during the installation, maintenance and repair of HVAC units and systems. HVAC service supervisors provide advice and assistance where needed.

They review and inspect all work carried out by their team both before and after completion. They also ensure that all work is undertaken according to standards and procedures, and health and safety policies followed.

An HVAC service supervisor will attend regular meetings and take part in training sessions. They will also be involved in planning and reviewing the budget for projects.

Other activities may include preparing reports, maintaining records, purchasing materials and hiring new employees.


An NVQ, HNC or HND in an HVAC field is essential, with electrical or mechanical qualifications also desirable.

Extensive experience of working on HVAC sites is also a requirement. Some HVAC service supervisors have previously worked as service engineers.

Skills and attributes

An HVAC service supervisor needs to have the ability to apply their experience and knowledge to support their team in the installation, testing and repair of HVAC units and systems. They therefore need to be self-sufficient and able to independently judge and inspect work carried out by the service engineers.

Good computer skills are vital because the role also involves timetabling and allocating jobs, and this is usually done digitally.

Health and safety knowledge is essential, as is knowledge of budgeting and preparation of costs and estimates.

An HVAC service supervisor needs to be comfortable working on their own as well as within a team. Good communication skills and the ability to establish strong working relationships are also vital to the role as it involves working with a variety of different people, from colleagues to clients.

Earning potential

An HVAC service supervisor typically earns between £30,000 and £40,000 basic salary depending on experience, with a range of additional benefits.

Job satisfaction

An HVAC service supervisor plays an active part in HVAC projects, and this can be both rewarding and challenging.

It’s a great role for people who like liaising with colleagues and clients, and each day features a variety of tasks.

There is the often the opportunity to work overtime or away from home and, while this can add interest to the job, it can also disrupt home life.

Find out more

If there’s something you’d like to know about the role of an HVAC service supervisor that we haven’t covered here, we’d be happy to help further. Or we could point you in the direction of HVAC engineer roles available right now. Call us on 0115 8714 777.