Service Manager

Job Title: Service Manager
Contract Type: Permanent
Location: Manchester
Salary: Basic to £50k+car+bonus
Reference: 2614
Contact Name: Rob Bryan
Job Published: May 16, 2019 10:33

Job Description

Service Manager focusing on Air Conditioning & HVAC contracts.
Based in Manchester
Basic c£40-50k+car+bonus

* New role creation to manage an existing and well established service division.
* Bringing fresh ideas to the group, you will suggest and oversee improvements to operating procedures where required.
*Overseeing a team of A/C and HVAC engineers across the UK, working closely with the office and helpdesk teams.
* Point of call for escalated problems with engineers and with customer accounts. 
* Providing technical support where appropriate.
* Ensuring contracts are meeting the agreed standards and monitoring their performance on a regular basis.
* Meeting clients and developing relationships to gain renewal of contracts and further workload as appropriate.

* Experience of running or assisting with the running of an HVAC Service team from the office is required.
* Knowledge of air conditioning is preferred, plus an understanding of heating, boilers, BMS and additional building services would be advantageous.
* Flexible to travel and meet with customers and engineers around the UK as necessary.
* Excellent communication and IT skills required, to ensure successful the running and reporting of contracts.

Approx basic of c£40-50k
Car/allowance, bonus (to be discussed), pension, phone, laptop.

Based in Manchester. 

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